We collect the following types of information about you:
We collect the above information when you provide it to us or when you use or visit the Platform. We may also receive information about you from other sources, including:
We only use your personal information where the law allows us to. We use your personal information only where:
it satisfies a legitimate interest which is not overridden by your fundamental rights or data protection interests, for example:
If you have given us consent to use your personal information for a specific purpose, you have the right to withdraw your consent any time by contacting us (please refer to "contact information"), but please note this will not affect any use of your information that has already taken place.
We do not share your personal information with any company outside our group for marketing purposes, unless with your expressed consent to do so. Such instances may include contacting a third-party through the Platform, or receiving messaging by opting-in to receive communication from third-parties through the Platform.
For Users of the Platform who are in the European Union, we have set out our legal bases for processing your information in the Legal Bases Table at the end of this policy.
We have adopted the following measures to protect the security and integrity of your personal information:
You have the right to:
The Platform enables you to update certain information about yourself, for example you may change your business or personal information by updating your user profile or changing your user settings.
You may opt out of receiving marketing materials from us by using the unsubscribe link in our communications, by updating your preferences within your account on the Platform, or by contacting us. Please note, however, that even if you opt out from receiving marketing materials from us, you will continue to receive notifications or information from us that are necessary for the use of our products or services.
As a security measure, we may need specific information from you to help us confirm your identity when processing your privacy requests or when you exercise your rights.
Any request that is outlined in “your rights” above will normally be addressed free of charge. However, we may charge a reasonable administration fee if your request is clearly unfounded, repetitive, or excessive.
We will respond to all legitimate requests within one (1) month. Occasionally, it may take us longer than a month if your request is particularly complex or if you have made several requests.
Please contact our Privacy Officer at email@example.com or submit any written request to:
Please contact us in the first instance if you have any questions or concerns. If you have unresolved concerns, you have the right to file a complaint with a data protection authority in the country where you live or work or where you feel your rights have been infringed.
We use both persistent cookies and session cookies. A persistent cookie stays in your browser and will be read by us when you return to our Site or a partner site that uses our services. Session cookies only last for as long as the session lasts (usually the current visit to a website or a browser session).
We use the following types of cookies:
You can block cookies by activating the setting on your browser that allows you to refuse the use of all or some cookies. However, if you do so, you may not be able to access all or parts of the Platform.
|Processing purpose||Types of data processed||Legal basis|
|To register you as a user on our Platform||Account Data||To perform our contract with you|
|To enable you to use our products and services||Account Data, Transaction Data, Support Data, Technical Data [and User Content]||To perform our contract with you|
|To notify you about changes to our products, services, or terms||Account Data||To perform our contract with you|
|To administer and maintain safety and security of our Platform||Technical Data||To perform our contract with you|
|To study usage of our products or services||Transaction Data, Support Data, Technical Data, Usage Data||Legitimate interest to improve our Platform, products, and services|
|To gather feedback on our products, services, or features||Account Data||Legitimate interest to improve our Platform, products, and services|
|To provide information on products or services that may be of interest to you||Account Data, Preference Data||Consent, which you may withdraw any time|